Sevenstep Blog

Why the Account Management Model Is Out and Tribal Account Leadership Is In

In a structured, traditional sense, account management is exactly that, managing the account and maintaining customer...

The Sevenstep Book Club – What’s On Our Reading List

Each quarter, a few of us at Sevenstep gather in our mahogany walled library to nibble on a crisp Argentinian Sardo,...

The Sevenstep Book Club: Special Holiday Edition

The holidays are an opportunity for us to spend some quality time with family and reflect on the year gone by. For...

The Sevenstep Book Club – What’s On Our Reading List

Welcome to the first installment of our quarterly book club series. Every three months, we’ll share a handful of books...